Effective date: March 24, 2020
ENSENA SOFT SA DE CV ("us", "we", or
"our") is a game development studio that creates and publishes applications, mobile applications,
websites, and other digital properties (collectively “Properties”).
This page informs you of our policies regarding the
collection, use and disclosure of personal data when you use our Properties,
and the choices you have associated with that data.
We use your data to provide and improve our Properties. By
using these, you agree to the collection and use of information in accordance
with this policy.
Personal Data means data about a living
individual who can be identified from those data (or from those and other
information either in our possession or likely to come into our possession).
Usage Data is data collected automatically
either generated by the use of our Properties or from our technical
infrastructure (for example, the duration of game session or delivery of an
Cookies are small files stored on your
device (computer or mobile device).
Data Controller means the natural or legal
person or entity who (either alone or jointly or in common with other persons)
determines the purposes for which and the manner in which any personal
information are, or are to be, processed.
Processors (or Service Providers)
Data Processor (or Service Provider) means
any natural or legal person or entity who processes the data on behalf of the
Data Controller. We may use the services of various Service Providers in order
to process your data more effectively and to operate our Properties.
Subject (or User)
Data Subject is any living individual who is
using our Properties and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for
various purposes to provide and improve our Properties.
Types of Data Collected
Personal and Usage Data
While using our Properties, we may ask you to provide us
with certain personally identifiable information that can be used to contact or
identify you ("Personal Data"). Personally identifiable information
may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Cookies and Usage Data
We may collect information that your device or browser sends
us whenever you visit or access our Properties, or when you interact with a
Property ("Usage Data").
This data may include, but is not limited to, information
such as your computer's Internet Protocol address (e.g. IP address), operating
system version, browser type, browser version, the Property you interact with,
the pages that you visit, the time and date of your visit to those pages or Properties,
the time spent on those pages or Properties, unique device identifiers, and
other diagnostic data. This data may also be combined and linked with data from
other sources, devices, and Properties that you use.
Cookies and Similar Tracking Technology Data
statistical or other identification methods, to track the activity and to
provide our Properties to you.
Cookies are files with a small amount of data which may
include an anonymous unique identifier. Cookies are sent to your browser from a
website and stored on your device. Other tracking technologies are also used
such as device identifiers, beacons, tags and scripts to collect and track
information and to improve, analyze, and deliver our Properties.
You can instruct your browser to refuse all cookies or to
indicate when a cookie is being sent. However, if you do not accept cookies,
you may not be able to use some portions of our Properties.
Examples of Cookies we use:
We use Session Cookies to operate our Properties.
We use Preference Cookies to remember your preferences and various
We use Security Cookies for security purposes.
Advertising Cookies are used to serve you with advertisements that
may be relevant to you and your interests. Opting out of interest-based
advertising or changing the privacy settings in your browser may reduce the
relevancy of the ads you see, but not the number or frequency of ads. To learn
more and to opt out of interest-based advertising, as delivered by partners of
ours who participate in the following organizations, please follow the
Digital Advertising Alliance - http://optout.aboutads.info/?c=2&lang=EN
Network Advertising Initiative - http://www.networkadvertising.org
European Interactive Digital Advertising
Alliance - http://www.youronlinechoices.eu/
Use of Data
We use the collected data for various purposes:
To provide and maintain our Properties.
To provide advertising, including but not
limited to interest-based, contextual, and cross-device or application ad
To notify you about changes to our Properties.
To allow you to participate in interactive
features of our Properties when you choose to do so.
To provide customer support.
To gather analysis or valuable information so
that we can improve our Properties.
To monitor the usage of our Properties.
To detect, prevent and address technical,
security, or fraud issues.
Legal Basis for Processing Personal Data under the General Data Protection
If you are from the European Economic Area (EEA) or the
United Kingdom, our legal basis for collecting and using the personal
collect and the specific context in which we collect it.
We or one of our Service Providers may collect and/or
process your Personal Data because:
We need to perform a contract with you.
You have given us, as a Data Controller or Data
Processor, consent in compliance with applicable laws to do so.
The processing is in our legitimate interest,
except where such interest is overridden by your data protection interests or
fundamental rights or freedoms.
To comply with the law.
IAB Europe Transparency & Consent Framework
participate in the IAB Europe
Transparency & Consent Framework and comply with its Specifications and
Policies. We use the Consent Management Platform provided by Consent Desk LLC.
Retention of Data
We will retain your Personal Data only for as long as is
use your Personal Data to the extent necessary to comply with our legal
obligations (for example, if we are required to retain your data to comply with
applicable laws), resolve disputes and enforce our legal agreements and
We will also retain Usage Data for internal analysis
purposes. Usage Data is generally retained for a shorter period of time, except
when this data is used to strengthen the security or to improve the
functionality of our Properties, or we are legally obligated to retain this
data for longer periods.
Transfer of Data
Your information, including Personal Data, may be
transferred to - and maintained on - computers located outside of your state,
province, country or other governmental jurisdiction where the data protection
laws may differ from those of your jurisdiction.
If you are located outside United States and choose to
provide information to us, please note that we may transfer the data, including
Personal Data, to the United States and process it there.
submission of such information represents your agreement to that transfer.
We will take all the steps reasonably necessary to ensure
and no transfer of your Personal Data will take place to an organization or a
country unless there are adequate controls in place including the security of
your data and other personal information.
Disclosure of Data
If we are involved in a merger, acquisition or asset sale,
your Personal Data may be transferred. We will provide notice before your
Disclosure for Law Enforcement
Under certain circumstances, we may be required to disclose
your Personal Data if required to do so by law or in response to valid requests
by public authorities (e.g. a court or a government agency).
We may disclose your Personal Data in the good faith belief
that such action is necessary to:
To comply with a legal obligation.
To protect and defend our rights or property.
To prevent or investigate possible wrongdoing in
connection with our Properties.
To protect the personal safety of users of our
Properties or the public.
To protect against legal liability.
Security of Data
The security of your data is important to us but remember
that no method of transmission over the Internet or method of electronic
storage is 100% secure. While we strive to use commercially acceptable means to
protect your Personal Data, we cannot guarantee its absolute security.
Our Policy on "Do Not Track" Signals under the California Online
Protection Act (CalOPPA)
We do not support Do Not Track ("DNT"). Do Not
Track is a preference you can set in your web browser to inform websites that
you do not want to be tracked.
You can enable or disable Do Not Track by visiting the
Preferences or Settings page of your web browser.
If you are a
resident of the European Economic Area (EEA) or the United Kingdom, you have
certain data protection rights. We aim to take reasonable steps to allow you to
correct, amend, delete or limit the use of your Personal Data.
If you wish to be
informed about what Personal Data we hold about you and if you want it to be
removed from our systems, please contact us.
circumstances, you have the following data protection rights:
The right to access, update or delete the
information we have on you.
Whenever made possible, you can access, update
or request deletion of your Personal Data directly within your account settings
section. If you are unable to perform these actions yourself, please contact us
to assist you.
The right of rectification. You have
the right to have your information rectified if that information is inaccurate
The right to object. You have the right
to object to our processing of your Personal Data.
The right of restriction. You have the
right to request that we restrict the processing of your personal information.
The right to data portability. You have
the right to be provided with a copy of the information we have on you in a
structured, machine-readable and commonly used format.
The right to withdraw consent. You also
have the right to withdraw your consent at any time where we relied on your
consent to process your personal information.
Please note that we
may ask you to verify your identity before responding to such requests.
You have the right
to complain to a Data Protection Authority about our collection and use of your
Personal Data. For more information, please contact your local data protection
authority in the European Economic Area (EEA) or the United Kingdom.
We may employ third party companies and individuals to
facilitate the delivery and operations of our Properties ("Service
Providers"), provide the Properties on our behalf, process Personal Data,
perform Property -related services or assist us in analyzing how our Properties
We may provide these third parties with access to your
Personal Data only to perform these tasks on our behalf as a Data Processor and
are obligated not to disclose or use it for any other purpose.
These third parties may also collect data directly from you
for their own use and subject to their own privacy policies.
Other Sites and Digital Properties
Our Properties may contain links to other sites that are not
operated by us. If you click a third-party link, you will be directed to that
every site you visit.
We have no control over and assume no responsibility for the
content, privacy policies or practices of any third-party sites or services.
Our Properties do not address anyone under the age of 18
We do not knowingly collect personally identifiable
information from anyone under the age of 18. If you are a parent or guardian
and you are aware that your Child has provided us with Personal Data, please
contact us. If we become aware that we have collected Personal Data from
children without verification of parental consent, we will take steps to remove
that information from our servers.
We will let you know via email and/or a notice on our
Properties, prior to the change becoming effective and update the
posted on this page.
By email: email@example.com
ENSENA SOFT SA DE CV
Calle Hamm 405 Bis A
Col. Palos Prietos
Mazatlán, Sinaloa 82010
To comply with our obligations
under EU data protection legislation, we have appointed a Data Protection
Officer (DPO) who is contactable using the details provided above.